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Made To Order Garments, Customised or Sale items are not returnable.

Shipping costs are not refunded.

Returns made from other than EU country, will have the custom charges deducted from the total refund

(We have to pay custom fees for items returning from other than EU, the custom fees depend on the cost of the item that is returned).

Our other garments and products are eligible for a refund if they meet the following terms:


Items must be in the original condition, not worn, not washed, not used.

Items must be mailed off within 14 days as of the day of delivery

The return package must include the order number, the original packaging and all of the additions

Returns shipping charges are responsibility of the customer.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

You’ll also need the receipt or any other proof of purchase with tags attached.


To make a return, you can contact us at hello@vaidavoraite.com.

Items sent back to us without prior requesting a return will not be accepted.




RETURN ADDRESS

VAIDA VORAITĖ
WIELANDSTR. 46
10625 BERLIN
GERMANY